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Printer Setup and Compatibility (TSC Label Printers)

To set up your TSC label printer, please follow the guide below based on the computer you are using:

Windows

Mac (MacOS)


 Before You Start – Compatibility Check

Please ensure your device is compatible with TSC printer drivers:

Windows (Recommended)

  • Most Windows computers are supported
  • Your device must have an Intel or AMD processor


Not supported with TSC label printers: ARM-based processors (e.g. Snapdragon)

How to check:

  1. Go to Settings
  2. Select About (or About your device)
  3. Check the Processor field

If it shows Snapdragon or another ARM processor, the TSC printer will not work on that device.

Mac (MacOS)

  • Supported using TSC Mac drivers
  • Follow the Mac setup guide above


Chromebook / ChromeOS

There has been an update to ChromeOS where drivers are increasingly integrated into the operating system.
In some cases, the printer may work without installing drivers by:
  • Plugging in the printer  
  • Adding it via Chromebook printer settings 
However, this is not guaranteed on all devices.

Not Supported Devices

The following are not compatible with TSC printers:

  • Tablets (iPad, Android tablets)
  • Mobile phones (iOS / Android)

 

 Need help?

If you run into any issues during setup, please contact our Customer Support team, who can assist you further. You can raise a request with our team here or give us a call on 1300 590 044.