Shop glossary
Plain-English meanings for the terms you'll see in the Store Portal
This page explains the words you'll meet in the Store Portal and FlexiPOS. Each term links to a how-to where there is one.
Your shop
| Term | Meaning |
|---|---|
| Shop | The Flexischools product for selling uniforms and other items. It replaces the old Uniform Shop. |
| Store Portal | The website where you manage your shop. See Get started. |
| Supplier | The business running the shop, usually a school's P&C or a third party. |
| Shop Manager / Fulfilment Manager | The two staff roles. See roles and access. |
| FlexiPOS | The tablet app for selling at the counter. |
| Storefront | The page where you control what shoppers see and in what order. Its menu item is Store Front. |
Products
| Term | Meaning |
|---|---|
| Product | Anything you sell. There are three types. |
| Standard product | One price, one SKU. See Create a standard product. |
| Product with variants | One product that comes in several options, such as colour and size. Called a multi-variant product in some lists. See Create a multi-variant product. |
| Attribute | A choice customers make, such as Size. You can add up to two per product. |
| Option | One value of an attribute, such as Medium. |
| Variant | One combination of options, such as Black / M. Each variant has its own SKU, price and stock. |
| Bundle | Existing products sold together at one fixed price. See Create a product bundle. |
| Collection | A group of products shown together on your storefront, for example "Winter uniform". A product needs an active collection to be found by shoppers. See collections. |
| Add-on | An extra customers can choose at checkout, such as embroidery. See add-ons. |
| Attachment | A PDF or image attached to a product, such as a size guide. Customers open it from Product info. See images and size guide. |
| Cover | The label on a product's first photo. |
Pricing
| Term | Meaning |
|---|---|
| Price | What the customer pays. |
| Cost of goods | What the item costs you. Only staff see it. |
| Margin | Your profit per item as a percentage and in dollars, worked out from price and cost of goods. See pricing and margin. |
| This price includes tax | A checkbox saying the price already contains tax. See tax. |
| Total item price | In a bundle, the combined price of its items at their highest options. |
| Customer saves at least | In a bundle, how much less the bundle costs than buying its items separately. |
Stock and codes
| Term | Meaning |
|---|---|
| SKU | A unique code for one sellable item or variant. Usually assigned for you. |
| Barcode | The number on the item's packaging. A SKU can have several. It is separate from the SKU. See SKUs and barcodes. |
| Track inventory | A switch that makes the Shop count stock for a product. |
| Stock on hand | How many you have right now. |
| Low stock alert at | The stock level at which an item is marked as low. |
| Preorder | Lets customers keep ordering after stock runs out. Orders are held until you restock. |
Status
| Term | Meaning |
|---|---|
| Draft | Saved but hidden from customers. |
| Published | Available to customers (if it's in an active collection). |
| Archived | Retired from sale but kept for your records. |
| Needs setup | A variant is missing something, such as a price, and blocks publishing. |
| Disabled | A variant you've turned off. It is hidden from your store. |
| Overridden | A variant with its own price or settings instead of the product's defaults. |
See Product status and visibility for how products move between statuses.