How to Access and Navigate the Flexischools Supplier Portal

 The Flexischools Supplier Portal is where you can manage services, items, orders, reports, communications and more, with built-in help and support available when you need it. 

Follow the steps below to access the portal and understand each menu option.

📽️ How to Access and Navigate the Supplier portal — Video Guide

Watch this short video to learn how to log into the Supplier Portal and navigate the different sections.

Supplier Portal Guide & Index

New to the Supplier Portal? Use the index below to find your way around. Select a section to jump directly to the information you need.

• How to Access the Supplier Portal: Learn how to log in and access your Supplier Portal.
• Parent Portal: Return to the Parent Portal to view your services from a parent’s perspective. 
• Home: View important notices, updates and helpful resources.
• Orders: View and manage incoming orders and print order labels.
• Services: Manage the services you offer through Flexischools.
• Items: Create and manage the items available within your services.
• Reports: Access sales, transaction and account reports.
• Class List Update: Manage and update student class information.
• Parent Communications: Send notifications and updates to parents.
• Copy Items: Copy items or menus across multiple locations.
• Forms & Requests: Submit account changes, service requests and support enquiries.
• Help Widget: Access guided tours, Help Centre resources, Flexischools news, provide feedback, or chat with FlexiBot and the Support team. 

You can find more information about each section below.

1. How to Access the Supplier Portal

Step 1: Go to the Supplier Portal

Open your web browser and type supplier.flexischools.com.au into the search bar.
Alternatively, you can go to the Flexischools website and log in via the orange 'Sign in' button.

Step 2: Log In

Select Log in and enter your Flexischools admin credentials.

Step 3: Choose the Supplier Portal

Click Supplier Portal to continue.

You will now be taken into the Supplier Portal dashboard, where all your supplier tools are displayed in the left‑hand menu.

If you log in via supplier.flexischools.com.au, you will be taken directly to the Supplier Portal.

2. Navigating the Supplier Portal

The side bar menu displays the supplier tools available to you. The options you see may vary depending on your account.

Here's what you can do in each section:

Change Supplier

Use Change Supplier to switch between supplier accounts if you manage more than one.

Parent Portal

Quick access back to the Parent Portal view.  Use the Parent Portal to view your Flexischools services from a parent’s perspective. 

To view and test your services, you can add either a test student or a student linked to your account:

• Add a test student – A test student linked to the ADMIN year level allows services that are still in the review stage to appear on the home page. 
• Add a student to your account – Add a student using their school, year and class details to view services associated with them.

This can be helpful when reviewing how your services appear before or after they are made available to parents.

Home

Your main landing page. Here you can find:

• Quick links and helpful articles
• Reminders, such as unprinted labels
• Important notices and Flexischools updates

Orders

 Use Orders to view and manage incoming orders, including: 

• Daily orders and order history
• Order details and fulfilment information
• Label printing
• Daily item, order and class reports

 This is where you can prepare orders for collection or delivery. 

For more information about order management and label printing please click here.

Services

 Use Services to manage the services you offer through Flexischools, such as: 

• Canteen services
• Event service
• Uniform shop services
• Payment services

Here you can:

• Create a service
• Edit an existing service
• Deactivate or reactivate a service
• Update service settings such as cut off time and calendar closures

 For more information about creating a new or special service Click here.

Items

 Use Items to manage the products or items available for purchase through your services. 

The items page allows you to:

• Add new items
• Edit item descriptions and pricing
• Manage stock availability
• Add options (sizes, flavour variations, item amendments, etc.)
  
  

 For more information about creating and editing items, click here.

Reports

Class List Update

Parent Communications

Use Parent Communications to send notifications and updates to parents.

This can be useful for:

• Menu specials
• Order deadline reminders
• Closure notices
• Special event announcements

For instructions on how to create and send parent notifications, click here.

Copy Items

Forms & Requests

Logout

 Select Logout to securely end your Supplier Portal session.